Here are some suggestions as to why you might be experiencing difficulty logging into your Easy Send SMS account:
1- Ensure that you’re using the correct username and password
2- Clear your browser history and cache and try logging in again.
3- Try using a different internet browser.
4- If you have made too many password attempts, and you are receiving a notice stating too many failed attempts, please contact our support team to help troubleshoot this issue.
Please note - If you haven’t used your account in over two years, your account may be suspended due to inactivity or inappropriate usage. If you wish to start sending again, you will need to contact our support team to get access to your account again.
If submitting a ticket to our support team, please provide details such as:
- The Easy Send SMS username you're trying to log in with.
- The issue you’re experiencing.