Benefit of 2 Way SMS of Send Easy SMS
We have seen 2 Way SMS benefit a number of organisations, from large-scale multinationals to smaller franchisees and sole traders, all driven by the same goal – engagement.
1_Automation
Directly communicate with your customers, saving time and resources along the way. Automate your inbound campaigns by setting up auto-responses, or using message triggers to send back dynamic replies based on keywords.
2_ Keywords
Set-up and process inbound messages with pre-defined keywords. Your keywords can be used to set up triggers to file and sort message replies, all dependent on your business needs.
3_ Sales Competitions & Promotions
2 Way SMS allows you to create interactive and engaging marketing campaigns that can be sent, monitored and replied to, all via one platform.
4_ CRM Integration
Running a reminder service or CRM for your business? Use 2 Way SMS to integrate and schedule messaging, set up appointment reminders and automate responses via Email To SMS.
5_All In One Location
Have all reply messages forwarded directly to your email inbox (SMS to Email) or CRM of choice. Here you will be able to reply to individual messages, burst send to larger groups or follow up with calls if required.
6_ Real Time
No delays or interruptions, have your inbound messages received in real time, allowing you to follow-up and respond instantly.
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