Direct route and indirect route for sms
Regardless of where you are, when you send an SMS to an international destination, it will have to travel along predetermined routes. If the SMS is sent via an Indirect route, the message may be transferred four to six times to get to its final destination, and ultimately the end user.
These unwanted large amounts of transfers involved (hops), greatly reduces the quality of message delivery as transferring routes have inherited issues. An unforeseen delay or cancellation in delivery may occur if one route is busy or if there are problems with network connectivity.
Sending an SMS is like flying internationally. Airlines operate on a “hub-and-spoke model”, and they decide what routes they will use and you’ll have to take those predetermined routes to get to your destination, either via a direct flight or with several transfers.
Naturally there is a price difference between a Direct Flight and one with multiple transfers, not to mention the extra time it will take to get you to your final destination using multiple transfers…
Is it worth it? For some yes, money is an issue and time is not that important.
But what if your SMS is an OTP message (One Time Password) containing critical private banking information that needs to “Safely” and “urgently” be delivered to the waiting end user. These OTP messages do have a “short-lived-expiry-time”, and if sent via an indirect route, the message usually expires on the way and the sender bears the cost of sending yet another message. Would you trust that message to be hoping around the world and hopping to be delivered promptly?
Just like the airlines, it is obvious that sending an SMS via a Direct Route does cost slightly more than using an Indirect Route, but the speed, quality and peace of mind is far greater… not to mention customer satisfaction.